Frequently Asked Questions

Our pickup location is in Apache Junction, Arizona - conveniently located near the US-60 Superstition Freeway. We'll provide the exact address and directions when you book. The location is easy to access from Mesa, Gilbert, Chandler, Tempe, Scottsdale, and Phoenix.

Yes! We offer delivery to Canyon Lake and Saguaro Lake for watercraft rentals. Your boat or jet ski will be in the water and ready when you arrive - no towing required. Delivery fees apply and vary by location. Contact us for current delivery rates.

For lakes beyond Canyon and Saguaro (like Bartlett Lake, Lake Pleasant, or Roosevelt Lake), you can pick up the watercraft from our Apache Junction location and tow it yourself. You'll need an appropriate tow vehicle with trailer hitch. We provide the trailer and all necessary equipment.

We offer delivery to most trailheads within 4 minutes of our office. For Bulldog Canyon OHV area, you'll simply drive straight off our lot. We also offer trailer rentals if you need to transport the UTV to your destination.

Just bring a valid driver's license, sunscreen, and your sense of adventure! We provide all required safety equipment, and training. For watercraft, we recommend bringing:

• Towels and change of clothes
• Sunscreen and sunglasses
• Cooler with snacks and drinks
• Waterproof phone case (optional)

Arizona does not require a boating license. However, all watercraft operators must be at least 16 years old. We provide a thorough safety orientation and training before every rental to ensure you're comfortable with the equipment.

Age requirements vary by equipment:

• Jet Skis: 16+ to operate
• Boats (Wakeboat/Pontoon): 16+ to operate
• UTVs: 18+ to operate
• Toy Hauler: 25+ with valid driver's license

The person signing the rental agreement must be 21+ for all rentals.

It depends on your rental:

• Watercraft with delivery: No tow vehicle needed
• Watercraft pickup: You'll need a vehicle capable of towing the trailer
• UTVs:You can pick up with appropriate tow vehicle and rent a trailer from us.
• Toy Hauler: Requires 3/4 or 1-ton truck/SUV with 15,000+ lb towing capacity

All our rentals start with a full tank of fuel. For UTVs and Jet Skis, just return with whatever fuel is left - no need to refuel before returning. This makes your rental experience simpler and more predictable.Boat rentals do not include fuel costs.

All required safety equipment is included:

• Watercraft: Life jackets for all passengers, fire extinguisher, throw rope
• UTVs: DOT-approved helmets, goggles, 5-point harnesses
• Toy Hauler: Fire extinguisher, first aid kit

Yes! We offer add-ons for watercraft rentals including tubes, tow ropes, wakeboards, and water skis. You can add these during the booking process or request them when you arrive. Additional fees apply.

We maintain all our equipment meticulously, but things can happen. If you experience any issues, call us immediately and we'll help troubleshoot. For mechanical failures that aren't due to misuse, we'll work to get you back on the water/trails or provide a prorated refund.

Late returns are charged at an hourly rate. If you think you'll be late, please call us as soon as possible. We understand traffic and circumstances happen - communication is key. Excessive late returns may result in additional fees.

Our rental agreement includes basic liability coverage. Additional damage waiver options are available at checkout to reduce your responsibility for accidental damage. We recommend reviewing the coverage options during booking.

Safety comes first. If conditions are dangerous (high winds, lightning, etc.), we'll work with you to reschedule or provide a full refund. Light rain typically doesn't affect rentals. We monitor weather closely and will reach out if we anticipate issues with your reservation.